Problem Creating a Store Account

Something not look right? Please explain in detail.

Problem Creating a Store Account

Postby TextOnlySword » Sat Dec 25, 2010 10:22 pm

I recently purchased a Toolbox subscription, and, as prompted, proceeded to attempt to create both a forum and a store account. The former went off pretty much without a hitch (as evidenced by my ability to post this), but in creating the latter I seem to have hit something of a snag.

I live in Canada, and as such I have a 6 character postal code as opposed to a 5 digit zip code. However, when I try to submit the form for creating a store account, I get a box requesting that I "Ensure that you have 5 digits in your zip code." Obviously, I cannot do this, as I don't have a zip code at all, 5 digits or otherwise. I could make one up, but this seems counter-intuitive to the purposes of the account. The field in question that I'm having difficulty with is labelled "Zip/Postal code," and I was able to select my country from the dropdown list in the Countries field, so I assume that this is not supposed to happen. Is there something I'm doing wrong?
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Joined: Sat Dec 25, 2010 9:37 pm

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